Shipping policy
Shipping Policy
Last updated: 09-02-2026
Thank you for shopping with Getonmycamel.
Order Processing
All our products are made on demand. This means each item is produced specifically after you place an order.
Orders are typically processed and produced within 2–5 business days.
Once production is completed, your order is shipped directly to you from our production partner.
Shipping Costs
Shipping costs vary depending on:
Your delivery location
The type and number of products ordered
The production facility that fulfills your order
The exact shipping cost is calculated and displayed at checkout before payment. We do not charge hidden or additional shipping fees after checkout.
Shipping Destinations
We ship internationally. Availability and shipping times may vary depending on your country or region.
Estimated Delivery Times
Estimated delivery time consists of:
Production time: 2–5 business days
Shipping time:
Europe: approx. 3–7 business days
Outside Europe: approx. 7–15 business days
Please note that delivery times are estimates and may vary due to customs, local carriers, or peak periods.
Customs & Import Taxes
For orders shipped outside the EU, customs duties, taxes, or import fees may apply. These costs are the responsibility of the customer and are not included in the product or shipping price.
Order Tracking
Once your order has shipped, you will receive a tracking link via email so you can follow your shipment.
Delays & Issues
If your order is delayed, damaged, or lost in transit, please contact us as soon as possible at getonmycamel@gmail.com, and we will assist you.